Wireless Consulting Services:

Municipalities all over the world are aggressively pursuing broadband wireless networks to spur economic development, increase governmental efficiency and improve public safety.

However, wireless networks are a bit of a mystery to many and organizations need help navigating the process. 

What applications can be supported?

What’s the appropriate technology?

What’s the appropriate business model?

What are the operational and maintenance requirements?

What are the costs?

How do we develop an RFP?

Reach out for expertise to help you get started and evaluate your options.  Call Mike Miller @ (888) 752-1067 or email us @ consulting@racom.net

 

 What applications can be supported?

The design of your wireless network must support the applications your user community will run.  Basic applications include word processing, spread sheets, internet and email with attachments.  More advanced applications may include customized database applications, client-server records management, billing or service applications, VoIP and streaming video. 

What’s the appropriate technology?

There are a variety of design architectures, and each category has several manufactures from which to choose.

Perhaps you’ve heard the terms Wi-Fi, Wi-Max, MESH, 900, Licensed or Un-licensed.  We can help you determine a design that will meet your coverage, performance and budgetary requirements and help you evaluate the products and manufacturers capable of meeting this design.

What’s the appropriate business model?

Should this be a municipally-owned utility?  Or should the be a commercially developed service?  Maybe the answer is somewhere in between with a strategic partnership.  In any case, several options should be considered.

What are the operational and maintenance requirements?

Many manufacturer warranties are factory warranties.  This means someone is responsible for the trouble-shooting, de-installation, shipping/handling, and re-installation.  Who will perform these services, and who will maintain the system beyond the warranty?  Alternatives should be evaluated to help you understand the impact of taking these on yourself, purchasing fixed-contract services from wireless network experts, or only purchasing time and material when required.  

User support is a major consideration when establishing new networks.  Are you equipped to handle trouble calls yourself?  Will trouble calls be limited to M-F, 8AM -5PM, or will you require 24x7 coverage.  On-site maintenance will create different requirements than remote telephone support.

What are the costs?

When you buy equipment you're committing your organization to future costs that may not be readily apparent.  Work with network owners and operators that have insight into the actual expenses you'll incur. 

How do we develop an RFP?

An RFP will establish your needs and provide a means of differentiating your alternatives.  In fact, it should also establish criteria from which you'll make a decision.

This sounds simple, but many RFP's fail to eliminate choices.  That's wrong.  It's purpose it to make a decision.  If not, you've really only created an RFI (Request for Information).  And that can be a good tool too.  But don't confuse their uses.

Governmental agencies need to establish criteria that justifies their decision to purchase one solution over all the others.  Subjectivity can open Pandora's Box, and we'll help you avoid just that.

Email consulting@racom.net

 

 
   

201 West State Street    Marshalltown, IA  50158   -   (800) 722-6643      (641) 752-0674 fax   -   Email