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  • Fostering connectivity and facilitating mutual aid in hospitals and patient facilities.
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Achieving full and reliable communications coverage within hospitals and healthcare facilities is rarely an easy feat. Older building infrastructure and subterranean floors typically interfere meaningfully with RF propagation. RACOM is uniquely positioned to provide healthcare facilities with the products, infrastructure, and services they need to ensure in-building connectivity and interoperability with outside support.


Our breadth of capabilities offers full-service solutions for hospitals and healthcare facilities. From individual subscribers to full system upgrades and long-term managed support, our expert team stops at nothing to ensure full communication reliability.


RACOM’s customer-specific coverage levels range from basic device replacement to full scale, 24/7/365 on-site response plans. For hospitals, RACOM is your “easy button,” providing expert maintenance solutions tailored to your specific needs.

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In the technically demanding realm of mission critical communications, RACOM is recognized as one of the premier service providers in the United States. Whether leveraging our niche expertise to tackle an unsolvable RF challenges on legacy systems, or collaborating to develop an uninterrupted path towards upgrade, RACOM is there for our partners in healthcare.

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Whether working directly with hospitals, or supporting our dealers who are servicing their local healthcare facilities, we regularly serve as a technical backstop for our customers, helping them take on increasingly larger and more complex challenges on their own, developing stronger in-house expertise while ensuring mission success along the way.

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Cybersecurity Support Services

As increasingly interconnected systems process ever growing data streams, there is no one blanket solution for cybersecurity. RACOM stands ready to harden your network specifically against RF-enabled cyberattacks, with ongoing monitoring and quarterly update services to help ensure defense in depth from a wireless perspective against malicious activity.

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Our partners in healthcare rely on our products and services to ensure in building connectivity and mutual aid. With robust and reliable communication systems and unique understanding of RF propagation in unfavorable architectural environments, RACOM regularly works with hospitals and patient facilities to address their specific needs.

Success Stories

Healthcare facilities trust Eastern Communications for the industry's best technical sophistication, reliability, and security. Read more about our customers' successes below.

Hospital-wide Communications with Mutual Aid

A major metropolitan hospital system required internal communications in an RF-unfavorable environment for its internal security and maintenance, but also required the ability to interoperate with outside responders and leverage mutual aid. By understanding the specific constraints of the communications environment and specific customer needs, Eastern facilitated robust coverage in a cost-effective way throughout the campus.

Where We Work

RACOM's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, RACOM and our team of partners stand ready to provide technical expertise and localized, on-site support.

RACOM/Eastern Communications Service Center
Channel Partner Service Center

Need a better communications solution? We hear you.

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