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Law Enforcement

  • On the front lines, know the whole team is behind you.
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Out in the field, situations can quickly arise where reliable communications are more critical than even a weapon in saving an officer’s life. For first-time, every-time communication reliability, law enforcement teams choose RACOM for products, networks, and services that are as integral to the mission as the team who's using them.


Our breadth of capabilities offers full-service solutions for law enforcement’s mission-critical communications. From individual subscribers to full system upgrades and long-term managed support, our expert team stops at nothing to drive unparalleled communication reliability.


RACOM’s customer-specific coverage levels range from basic device replacement to full scale, 24/7/365 on-site response plans. For police departments and sheriff’s offices of all sizes, RACOM is your “easy button," providing expert maintenance solutions tailored to your specific needs.

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In the technically demanding realm of mission critical communications, RACOM is recognized as one of the premier service providers in the United States. Whether leveraging our niche expertise to tackle an unsolvable RF challenges on legacy systems, or collaborating to develop an uninterrupted path towards upgrade, RACOM is there for our partners in law enforcement.

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Whether working directly with communications shops within police departments, or supporting our dealers who are servicing their local law enforcement customers, we regularly serve as a technical backstop for our customers, helping them take on increasingly larger and more complex challenges on their own, developing stronger in-house expertise while ensuring mission success along the way.

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Cybersecurity Support Services

As increasingly interconnected systems process ever-growing data streams, there is no one blanket solution for cybersecurity. RACOM stands ready to harden your network specifically against RF-enabled cyberattacks, with ongoing monitoring and quarterly update services to help ensure defense in depth from a wireless perspective against malicious activity.

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Our partners in law enforcement care about one thing above all else: knowing they can communicate wherever – and whenever – the mission calls. Our best in class products and exceptional infrastructure ensure the ability to meet your officers’ needs out in the field, ranging from life-saving circumstances to day-to-day operations.

Success Stories

Law enforcement agencies trust Eastern Communications for the industry's best technical sophistication, reliability, and security. Read more about our customers' successes below.

Installation, Maintenance, and Cybersecurity for One of Nation's Largest Radio Systems

The police force of a major US transit authority was facing meaningful coverage challenges given the sheer size of their area of responsibility relative to the size of their force - all while placing a premium on retaining control and responsibility for their own private networks. Eastern assisted their communications team in installing and commissioning one of the largest 700 MHz systems in the US, providing the transit authority full, localized control of their communications, backed by ongoing 24/7/365 maintenance support from Eastern and its partners.

9/11/2001: A Defining Moment

On September 11, 2001, a main communications site for a major police department sat atop the World Trade Center and was destroyed. Given its redundant, resilient design, the entire citywide network self-healed, and by September 12, Eastern had relocated and fully operationalized another site for full coverage of Manhattan from the top of the Chrysler Building.

Extension of External Networks for In-Tunnel Connectivity

The transit authority of a leading US city was seeking support for their in-tunnel communications, and turned to Eastern to extend and continuously maintain their private network and interoperability with local law enforcement and adjacent agencies, resulting in an ongoing 24/7/365 support relationship.

Where We Work

RACOM's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, RACOM and our team of partners stand ready to provide technical expertise and localized, on-site support.

RACOM/Eastern Communications Service Center
Channel Partner Service Center

Need a better communications solution? We hear you.

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