Our Company

What does RACOM do?

We design, sell, install and maintain all of the technologies used in the “second half of the 911 response equation.”

From the time an emergency dispatcher answers a 911 call — to the time police, fire and ambulances arrive on scene — from specialized phone systems, pagers, radios and voice recorders — to warning lights and sirens.

Video: The RACOM Story

Our Mission

RACOM's mission is to help keep the public safe and secure by providing Rugged, Resilient & Robust communications solutions backed with the most Reliable, Responsive & Relentless implementation and support to first responders everywhere. 

Our Vision

RACOM will be the provider of choice, unparalleled in technical leadership, business model flexibility and innovative practices.  We will prepare the agencies and industries we serve for success, safety and productivity, while supporting our continued growth and civic commitment to the communities where we live, work and play.

Our Core Values

  • Integrity, Honesty, Commitment: “Our Word is Our Bond”
  • Innovative Technical Leadership: "Always Being the Best"
  • Being “the 9-1-1 to the 9-1-1”: "Taking our Responsibility Seriously"
  • Being Passionate and Having Fun: "It Feels Good to do Good!"
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