Skip to main content

About Us

Contact us

Our company

Over the last six decades, RACOM evolved from a local, Iowa-based operation to one of the largest mission critical communications technology providers in the United States. In 2023, RACOM was acquired by Eastern Communications creating a nationwide platform, providing the highest-service from coast-to-coast. With our nationally scaled network of physical locations, customer-centric operating model, highly specialized technical expertise, and zealous commitment to getting to “yes,” we ensure first-time, every-time critical communication readiness.

  • Dependability/

    Dependability

    We place a premium on helping you deliver communications that work the first time and every time, whether it be during a natural disaster, during a life-saving situation, or in a low-connectivity environment. We pride ourselves on our 24/7/365 dependability to respond to your needs, no matter the circumstance.

  • Technical

    Technical Sophistication

    As wireless communications become exponentially more sophisticated and interconnected, thorny, highly technical challenges regularly arise. We regularly work with some of the most sensitive and mission critical end users in the world to deliver fully redundant and reliable critical communications solutions and services with a speed, agility, and technical sophistication rivaled by few in the world.

  • Customer

    Customer Service

    Full confidence in every RF transmission is always the result of ongoing collaboration and shared success of many partners behind the scenes. RACOM is known as the team that sticks by you – whether end user, communications shop, local dealer, or manufacturer – to go above and beyond to ensure first-time, every-time critical communication readiness for our front-line end users.

  • National

    National Scope

    Thanks to our primary dealer partnerships, extended partner network, and extensive physical presence throughout the US, RACOM has a national footprint and regularly provides ongoing sales, maintenance, and technical service to critical communications infrastructure and end users nationwide.

Dependability

Dependability

We place a premium on helping you deliver communications that work the first time and every time, whether it be during a natural disaster, during a life-saving situation, or in a low-connectivity environment. We pride ourselves on our 24/7/365 dependability to respond to your needs, no matter the circumstance.

Technical

Technical Sophistication

As wireless communications become exponentially more sophisticated and interconnected, thorny, highly technical challenges regularly arise. We regularly work with some of the most sensitive and mission critical end users in the world to deliver fully redundant and reliable critical communications solutions and services with a speed, agility, and technical sophistication rivaled by few in the world.

Customer

Customer Service

Full confidence in every RF transmission is always the result of ongoing collaboration and shared success of many partners behind the scenes. RACOM is known as the team that sticks by you – whether end user, communications shop, local dealer, or manufacturer – to go above and beyond to ensure first-time, every-time critical communication readiness for our front-line end users.

National

National Scope

Thanks to our primary dealer partnerships, extended partner network, and extensive physical presence throughout the US, RACOM has a national footprint and regularly provides ongoing sales, maintenance, and technical service to critical communications infrastructure and end users nationwide.

Where We Work

RACOM's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, RACOM and our team of partners stand ready to provide technical expertise and localized, on-site support.

RACOM/Eastern Communications Service Center
Channel Partner Service Center

Need a better communications solution? We hear you.

Contact us

careers

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? Does the prospect of joining a rapidly growing, technology-centric, and service-oriented business backed by six decades of history and stability appeal to you? Are you an independent, self-motivated individual capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? RACOM may be the place for you.

Meaningful

Meaningful Work

What we do here matters because of who we serve. It’s a privilege for all of us to do the work we do and support the end users we support out on the front lines, be they running into a burning building, returning power in the middle of a hurricane, or protecting innocent lives.

Long-Term

Long-Term Culture

Whether an industry veteran or taking your first steps in critical communications, we hope that once you join the RACOM team, you find a culture and professional development path you can thrive in for the rest of your career, whether that be another four years or four decades.

Top-Tier

Top-Tier Benefits

We care deeply about attracting and retaining best-in-class talent, and offer comprehensive, Fortune 500-level benefits, including premium health, dental, and vision plans, 401K matching, and a wide-range of employee wellness offerings.

Skillbridge

Skillbridge Partner

As a Department of Defense Skillbridge Partner, we are certified to sponsor internships with transitioning veterans in their final months of active duty service, and proudly employ veterans from all four branches of service.